Terms and Conditions

Supplier : Somerzby Pty Ltd ABN 67 091532928 trading as Somerzby

Customer: The person(s) buying the goods

Goods: All goods and services sold by the Supplier.

Price: Supplier reserves the right to change the price at their discretion

Carrier: Freight company of the suppliers choosing.

Acceptance:

The Customer agrees with all the Suppliers terms and conditions on purchase and payment of goods.

Customer Information: The Customer is responsible for ensuring correct and up to date names, contact  and address details are provided on all payment forms.

Payment:

Supplier accepts bank deposit, Visa, Mastercard, Paypal, Afterpay and Zip.

We do not store any payment or client details.

Goods:

Weights and dimensions of goods and cartons are approximates only and always as accurate as possible. Some goods may vary slightly from images.

Goods must be paid for in full by one payment method only before despatch.

All prices include GST and are in Australian dollars

Delivery Fees:

Delivery fees and times vary for different products and are calculated based on the size and weight of your order and its destination.

The delivery price for each order will be displayed during the checkout process, prior to payment and order confirmation and included in the total price of your order.

Changes made to delivery address or delivery time after placing an order may incur additional charges, which we reserve the right to request to add to your original delivery charge.

Delivery of goods:

The Supplier will despatch the goods in a timely manner usually within 2 business days.

Tracking will be sent to clients email address once scanned by the freight company.

The goods will be left with authority to leave (unless requested not to be left) at the customers risk.

Our freight company may leave a card at the address and you will need to pick up the delivery from a depot or contact the freight company to arrange for re-delivery. We do not charge a re-delivery fee.

The customer must give clear instruction for delivery and make sure access is available and safe for our delivery drivers.

The Customer must be available to accept delivery if authority to leave is not given where possible.

Goods that come in more than one carton or multiple goods may arrive on different day and by different carriers.

We deliver to Australian addresses only. We cannot deliver to PO boxes or post offices.

If you live in a rural area, you may be required to collect your order from a local depot or collection point.

Warranty:

Consumer guarantees apply under Australian Consumer Law.

Unfortunately, sometimes things get damaged in transit. Any problems must be advised within 14 days of receipt of the goods.

Please email us (info@somerzby.com.auwithin 14 days of receiving your order. Please include your order details plus photos clearly showing the damaged part(s) so we can identify them. This must be done before using, assembling or modifying the product.

We will replace any parts damaged in transit free of charge. This is at our discretion. If we offer replacement parts, you must confirm you want them sent within 10 days of receiving our offer.

Sometimes a partial refund may be offered instead of parts, at our option, if the product can be repaired easily by the customer. Prior approval is required.

If the customer refuses replacement parts then it is at their cost to return the goods for a refund less freight charges.

We do not offer an extended warranty except those implied by Australian Consumer Law.

Jurisdiction: With your purchase you agree these terms are governed by the laws of New South Wales, Australia.  You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and its appellate courts.  All disputes will be heard in Gosford, NSW.

Risk:

Damage to the goods or property after delivery has been received is passed onto the customer.

Supplier does not accept liability for any loss, theft or damage to the products after delivery.

Customer agrees supplier has supplied goods in good faith in the safest and best condition.

Defects:

The customer agrees not to use the goods for any other reason than they are designed for.

Supplier is not liable for client failing to follow the instructions or advice

Supplier is not liable for any act of god, accident or fair wear and tear.

Our Liability:

To the extent permitted by law:

– We will not be liable for any loss of income, loss of profits, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by (negligence), breach of contract or otherwise.

– Our maximum aggregate liability for any goods supplied to the client whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to the supplier in respect of the Goods(s) in question.

Force Majeure:

We shall not be responsible for any delay, suspension or failure arising out of any circumstances outside of our reasonable control, including but not limited to, acts of God, governmental actions, shipping, postal or other relevant transport strike, postal theft, failure or accident, lockouts or other labour difficulty, war or national emergency, acts of terrorism, fire, explosion, flood, an act or omission of a third party, inability to obtain any necessary materials, equipment, facilities or services, the failure of performance provided by others, interruption of the internet or a website (such as Facebook) or virus, accidents or breakdown of plant, machinery, software, hardware or communication network.

Free Promotional Items:

Occasionally we give away free items when you purchase selected enclosures. There is strictly one free item per order only. Free items may be substituted with another item if stock runs out.