Somerzby > Refunds and Returns

Somerzby Pet Product Returns & Refunds

We are not obliged to accept returns for change of mind.

However we will accept a change of mind returns for up to 15 days from purchase only.

You must obtain prior authorisation from us before returning goods, and all returns must contain relevant order/contact details before a refund can be actioned.

Products must be sent back unused with no damage and a refund less freight will be given.

We have no re stocking fee, and if a product is too large to return we can arrange pick up and refund will be less return freight also

Refunds will be in the same manner as payment was received.

Any questions please call or email our Customer Support Team.


About Somerzby

We are a family owned, and Australian based business, supplying quality products at great prices. We are open to the public from 9-4.30 Mon to Fri. 69 Chivers Rd, Somersby NSW 2250. Phone 02 43404200

We pride ourselves on a high level of customer satisfaction.

Australia Company ABN - 67 091 532 928

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